I want to make a return

You are not satisfied with your order? Did you get the wrong size? Is the product damaged or not what you wanted? Don't worry.
Gassa d'Amante offers a free return service within 15 days of receiving the product, for orders coming from Italy.
The procedure is very simple: write to us at the email address ordini@gassadamante.com specifying the shipping number of the product you want to return (the one that starts with GD, so to speak), and remember to also specify the reason for your return, your feedback is very important to us to improve our work!
You will receive instructions by email on how to proceed.
The package will only need to be reassembled, even using the original packaging if still available, taking care not to leave any openings that could cause the product to get lost on the return journey. After that, by attaching the return label that will be generated to you once you contact the above-mentioned email address, you can choose whether to take it to one of the post offices of your choice, or whether to request a convenient collection at home. Return shipping from Italy is at our expense, you will not have to bear any costs. For the return procedure from abroad, you will receive specific instructions for your country via email.


Gassa d'Amante will work to refund or replace the product as quickly as possible, once the conformity of the returned product and its integrity have been verified. The company reserves the right not to accept returns of goods clearly subjected to use by the buyer or damaged, or missing one or more parts including the original packaging and labels.