RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the Contract which can be exercised within 14 days of receipt of the purchased goods. The Customer must contact the company by email at email@example.com to carry out the return procedure.
The shipment must take place at the following address: Savona, piazza Goffredo Mameli 21 red, Savona, SV, 17100, Italy.
The Customer must return, at his own risk and risk, to the address indicated above, the products purchased, intact and complete (including any original packaging of the item), no later than 14 days from receipt of the Products purchased. . For the sole purpose of the expiry of the aforementioned term of 14 days, the Products are considered returned when they were delivered to the shipper. The withdrawal can be exercised for the entire purchased Product and cannot therefore be operated in relation to only a part of the ordered goods.
- The garments must not have been worn, washed or altered and must not show any signs of use.
- Each garment must be returned including all original labels, packaging and accessories received with the order. All footwear and accessories must be returned together with their original box, which is considered to all intents and purposes an integral part of the product itself and which must not have been damaged and / or altered in any way.
- In the event that the customer receives defective goods, or that errors occur in shipments by Gassa d'Amante Milano SRLS, it is required to follow the same instructions above (return). Gassa d'Amante Milano SRLS reserves the right to request photographic evidence before authorizing returns for defective goods and bear the shipping costs for the return of the goods to its premises.
- Swimwear and underwear (bikinis, briefs, boxers etc.) must be tried on over your personal underwear. Returns of these items will be refused and returned to the Customer if the transparent hygienic protection label has been removed, or if the items show signs of use.
- All returned items are inspected and must comply with all the parameters listed in the return procedure.
- Withdrawal and returns are not allowed for customized products.
- The return must be delivered to the courier already packaged in order to allow it to be transported without damaging the items inside.